Working at Renessence

As an all-round well-being guide, you will be the first and last point of contact for our guests at Renessence. From providing advice on our services, treatments, concept store products, and studio classes to guiding guests through their treatments.  

Your open and welcoming energy and in-depth knowledge will make our guests feel at ease and taken care of. Your role as a Renessence ambassador is to ensure an outstanding customer experience for all our members and guests throughout their journey at Renessence. Enabling them to reset, recharge, recover, and rejuvenate on every level. 

Your daily responsibilities include, but are not limited to:  

• Welcoming and guiding our guests and members through enthusiasm, warmth, professionalism and deep knowledge.  
• Being the main point of contact for our guests:  keeping track of the guests’ preferences and total health needs, updating guest profiles, and communicating any necessary updates or questions. 
• Having detailed knowledge of our treatments, services, products, classes, memberships and pricings.  
• Having an eye for detail and maintaining the aesthetic, atmosphere & high hygiene standards of our space.  
• Sharing any creative ideas, thoughts and suggestions that can lead to the overall improvement of the guest experience at Renessence. 

You: 

• Have previous experience for several years in elevated wellness facilities, spas, health, hotels, or sports-related fields. 
• Have a flexible mentality and are available to work early mornings, evenings and weekends.  
• Are a natural problem-solver, solution-driven, and an ambassador of health and well-being.  

• Are highly service-oriented, sociable with a helpful nature. 

What we offer: 

• An elegant, all-encompassing radical self-care and healing space environment. 
• In-depth training and onboarding on all Renessence has to offer. 

• A team of international, professional, and uniquely gifted healers, therapists, teachers, and well-being guides. 
• An academy where you can develop yourself continuously within our organisation.  
• Complementary tech-treatments upon availability. 
• Free and unlimited access to professional coaching sessions, mindful sessions, webinars and masterclasses with coaches and psychologists.  
• Free working out at all our first-class gyms and studios for you and your partner. 

• 25% off on all retail products. 
• 26 holidays (free on your birthday!).