We do everything we can to guarantee your privacy and therefore handle personal data with care. Renessence complies in all cases with applicable laws and regulations, including the General Data Protection Regulation. This means that we at least:
Process your personal data in accordance with the purpose for which it was provided, these purposes and type of personal data are described in this Privacy policy;
Processing of your personal data is limited to only those data that are at least necessary for the purposes for which they are processed;
Ask for your express permission if we need it for the processing of your personal data;
Have taken appropriate technical and organizational measures to ensure the security of your personal data;
Do not transfer personal data to other parties, unless this is necessary for the execution of the purposes for which they were provided;
Be aware of your rights regarding your personal data, want to point this out and respect it.
As Renessence we are responsible for the processing of your personal data. Renessence reserves the right to change this Privacy Policy at any time. The most current is always on our website. We therefore advise to visit this page with some regularity.If, after going through our Privacy Policy, or in a more general sense, you have questions about this or wish to contact us, you can do this via the contact details at the bottom of this document.
Processing of personal data of members, customers or suppliers
Personal data of members, customers or suppliers are provided by Renessence processed for the following purpose ( and ):
Administrative purpose;
Direct debit;
Communication about the assignment and / or invitations;
Executing or issuing an assignment;
Execute the treatment agreement;
Booking group lessons;
Contact moments with Renessence.
The basis for these personal data is:
The agreed assignment;
The agreed membership;
Request a daily pass;
Direct debit orders;
Email, phone, Webchat, Social media channels or other ways
For the above objective ( and ), Renessence request the following personal data from you:
First name;
Insertion;
Last name;
( Business ) Telephone number;
( Business ) E-mail address;
Date of birth;
Photo;
Sex;
IBAN account number.
Your personal data is provided by Renessence stored for the above processing ( and ) for the period:During the term of the agreement and / or membership and thereafter only in the financial administration for a maximum of 7 years.
Processing of personal data of newsletter subscribers
Personal data of newsletter subscribers are provided by Renessence processed for the following purpose ( and ):
Informing the person by means of news expressions.
The basis for these personal data is:
The registration form Newsletter;
Taking out a membership
For the above objective ( and ), Renessence ask the following personal data of you:
First name;
Insertion;
Last name;
E-mail address.
Your personal data are provided by Renessence stored for the above processing ( and ) for the period:During the period that you are registered.
Processing of prospect's personal data, and / or interested party
Personal data of prospect and / or interested parties are provided by Renessence processed for the following purpose ( and ):
Provision of information in the form of newsletters and / or targeted contacts.
The basis for these personal data is:
Oral permission, digital request for information;
Issue business card;
Contact form website;
via link via social ao. on LinkedIn, Facebook, instagram.
For the above objective ( and ), Renessence ask the following personal data of you:
First name;
Insertion;
Last name;
Telephone number;
E-mail address.
Your personal data are provided by Renessence stored for the above processing ( and ) for the period:During the period that one is seen as a prospect, and / or interested party.
Provision to third parties
We can provide the data you provide to us to third parties if this is necessary for the execution of the purposes described above.For example, we use a third party for:
Taking care of the internet environment of the AVG program;
Taking care of the ( financial ) administration;
Taking care of the group lesson reservation via the app;
Providing newsletters and invitations.
We never pass on personal data to other parties with whom we have not concluded a processing agreement. With these parties ( processors ) we naturally make the necessary agreements to guarantee the security of your personal data. Furthermore, we will not provide the data you provide to other parties, unless this is required and permitted by law. An example of this is that the police request ( person ) data from us in the context of an investigation. In such a case we must cooperate and are therefore obliged to provide this information. We can also share personal data with third parties if you give us written permission for this.
Camera surveillance
Renessence uses camera surveillance for:
Access control of facilities;
Surveillance and security of goods and persons present in Renessence;
Prevention and registration of nuisance, such as vandalism and violence against persons.
No personal data is processed other than:
camera images of the buildings and grounds and the persons and things contained therein and thereon, over which Renessence's care extends;
data related to the time, date and place where the camera images were taken.
Hidden cameras are not used.
Renessence is transparent about the use of cameras. Where cameras are used, this is made known, for example by means of stickers, signs, etc.
There are no cameras in the locker rooms and toilets of Renessence.
Camera surveillance:
The camera surveillance policy is implemented in practice by the emergency room and the employees at the location of the relevant Renessence location. Occasionally, a third party is engaged to capture or monitor camera images, for example by external emergency rooms when monitoring clubs that are temporarily unmanned. The Renessence emergency room remains ultimately responsible for the execution of the camera surveillance at all times.
Camera images are kept for a maximum of 28 days, unless necessary longer to handle an detected incident.
The emergency room has taken adequate measures to protect unauthorized access or misuse of stored camera images.
The persons who are allowed to look back images are explicitly bound by secrecy. Access to the images is password protected.
Inspection, copies, deletion or shielding of camera images.
A specified request from the data subject for access and copies of camera images containing the relevant day, time period and location can be submitted to customer service
A request from the data subject to remove or shield the camera images can be requested if the camera images are incomplete or irrelevant for the purpose of the processing or otherwise contrary processed with a legal requirement.
The request can be refused if the inspection harms the privacy interests of other persons.
Delivery of camera images
Recorded camera images are only provided to a competent governmental body when a legal ( has in principle been received in writing ) order from the relevant government body, or when another legislation requires Renessence to do so.
No inspection is provided to private parties, except when they are in the picture themselves ( see point F. ‘ Inspection and copies ).
Within the EU
We do not provide personal data to parties located outside the EU.
Minors
We only process personal data of minors ( persons under the age of 16 ) if written permission has been given by the parent, caregiver or legal representative.
Retention period
Renessence does not store personal data longer than necessary for the purpose for which it was provided or required by law.
Security
We have taken appropriate technical and organizational measures to protect your personal data against unlawful processing, for example we have taken the following measures;
All persons who on behalf of Renessence can access your data, are bound by its confidentiality.
We have a username and password policy on all our systems;
We pseudonymise and ensure the encryption of personal data if there is reason to do so;
We make backups of the personal data in order to be able to restore it in the event of physical or technical incidents;
We regularly test and evaluate our measures;
Our employees have been informed about the importance of protecting personal data.
Website Renessence
We use cookies on the Renessence website. With these cookies we can show or send you information, offers and advertisements that suit you. You read what cookies are and how we handle cookies our cookie policy. Here you can adjust your cookie settings.
Rights regarding your data
You have the right to inspect, rectify or delete the personal data that we have received from you. You can also object to the processing of your personal data ( or part of this ) by us or by one of our processors. You also have the right to have the data you provide transferred by us to yourself or on your behalf directly to another party. We can ask you to identify yourself before we can respond to the aforementioned requests. If we are allowed to process your personal data on the basis of a permission given by you, you always have the right to withdraw this permission.
Complaints
If you have a complaint about the processing of your personal data, we ask you to contact us directly. If we cannot figure it out with you, we will of course find this very annoying. You always have the right to lodge a complaint with the Dutch Data Protection Authority, which is the supervisory authority in the field of privacy protection.
Ask
If you have any questions or comments regarding our Privacy Statement, please contact us!
Contact details
Renessence
George Gershwinlaan 520
1082 MT Amsterdam
welcome@renessence.com